wmata smartbenefits login

* For eligibility/qualifying criteria, please select the Eligibility tab. Please note that vanpool owner/operators are NOT eligible to receive benefits. customer relations 202.637.1328 smartrip customer support 888.smartrip (m—f, 7 am—8 pm) Note: The MTBP Office does not have access to your WMATA login credentials. Note: The MTBP Office does not have access to your WMATA login credentials. Funds may be added at Metrostation kiosks. You can check the balance of both purses online by visiting the Log In to Your Account page. I plan to go on extended leave. Bulk Card Registration This page is for use by government and social agencies that wish to register smart cards (either SmarTrip® or CharmCard®) on behalf of their clients without creating an online card account. You may check the MTBP Participant Status Page (you must use your CAC to access this site) or you can email the program office at WHSNCRTransitbenefit@mail.mil. Read the SmartBenefits Allocation Guide You must first create an account with WMATA SmartBenefits Passenger Allocation System to automatically move your benefit, or a portion of your benefit, from your SmarTrip card to your . It's plastic, like a credit card, and is embedded with a special computer chip that keeps track of the value of the card. Employees who misuse the transportation benefit will be subject to criminal prosecution, and/or agency disciplinary action, up to and including dismissal. If your costs exceed the maximum allowable benefit, you must supplement additional costs with your own funds. Just send the contact information for your employer or HR administrator to Instructions for allocating your benefits to transportation providers which accept SmartBenefits®, but do not have SmarTrip® card readers installed for direct use can be found on the Allocate Your MTBP Benefits page. IPAs who are detailed to DoD by the sending employer. SmartBenefits was Upgraded on July 14th, 2018. Applicants should continue to submit claims. What if my work schedule changes, i.e., I plan to telecommute or participate in an alternate work schedule? What is the maximum amount of subsidy I can receive? Eligibility requirements and instructions are detailed at the following link. The claims module verifies that you are still employed, eligible, and will allow you to evaluate how any planned leave or travel will affect your commuting costs in the upcoming month. This means that you will not claim more in fare benefit than what it actually costs you for your commuting to/from work. The IRS sets the maximum allowable benefit amount. You must agree to the terms and conditions to login! Do I need to show my ID or sign for electronic benefit distribution? This initiative is intended to save taxpayers’ money and was the winner of The President's SAVE Award 2012. Or click this link SmartBenefits to proceed. This loads your transit benefits directly to your card the first time you tap a SmarTrip® target. 2. The benefit is intended to solely cover your use of mass transportation. Please write down the card serial number. Select from the following links to process your benefits: * The "Allocate" step is only required if the transportation provider does not use SmarTrip® card readers. ($4,488 non-deductible qualified tran… Unpaid interns, Members of Reserve Components who are performing active duty, Personnel that are TDY to the NCR from another area, Intergovernmental Personnel Act (IPA) employees (unless appointed to DoD). Are my personal funds separated from my transit benefits on the same card? Please see Enclosure 4 of the. Yes, the card is the mechanism that enables DoD NCR MTBP to establish your transit benefit account. After establishing an account with either CommuterDirect or WMATA, on the first of every month you qualify for the program, your monthly benefit will be transferred from your SmarTrip® Transit Benefit purse and sent to your 3rd party provider for payment. What is the DoD NCR Mass Transit Benefit Program (MTBP)? This process may take a few days to confirm. Our office will ELECTRONICALLY retrieve any remaining transit funds (government issued) from your SmarTrip® card on the effective date you specify. Claims are made by visiting the DoD NCR MTBP website from a CAC enabled computer. The questions will be asked to assist us … Participants citing transit providers that do not currently accept the SmarTrip Card (VRE, MARC Train, MTA vanpools and others) must allocate MTBP benefits to pay for these transit services. If your work schedule changes your commuting costs, you must notify the MTBP office of this change. This chart reflects the savings for a roundtrip from Glenmont to downtown DC for employees who work a five-day week and park at the Glenmont Metrorail lot. Participants should contact the DoD MTBP Program Office with any questions regarding 3rd-party transit that may require participant management. We'd be happy to let your employer know why SmartBenefits® is smart for them and for you. Under this program, participating employees in the National Capital Region (NCR) receive "transit passes" in amounts equal to their personal commuting costs, not to exceed $270 per month (parking costs not included). No. Furthermore, if you are a driver of a vanpool owned by another person or company and receive full compensation for driving, you may not participate in the program. How did the DoD Mass Transit Benefit originate? Instead of inserting a farecard through the Metrorail faregate slot, you simply touch the SmarTrip® card to the circular targets on top of or inside station faregates. Please follow these instructions: Get a new card. Log In to Your Account on the WMATA (Metro) website to register your new card and verify the name attached to the card matches your CAC name in your Participant Status. Customers who receive an employer-provided commuter benefit through WMATA's SmartBenefits program will be able to apply their SmartBenefits to purchases at TVMs. For SmartBenefits or SmarTrip card questions or problems, call 202/962-5719 or e-mail smartrip@wmata.com. WASHINGTON METROPOLITAN AREA TRANSIT AUTHORITY: Return to SmartBenefits Passenger Allocation Sign In: WMATA SmartBenefits Passenger Allocation Sign-in: Forgot your Password or User ID? Metro), DoD employees riding in the vanpool may have their benefits electronically allocated to their vanpool operator's account. Persons Age 65 and older should obtain a yellow Senior SmarTrip® Card. WMATA SmartBenefits Passenger Allocation Sign-in Forgot your Password or User ID? For more information see. If you have trouble logging into or accessing your SmarTrip® online account to register your new card, please call WMATA(Metro) at 888-762-7874, Monday - Friday, 7 a.m. - 8 p.m. This rule is specifically detailed in the DoD policy on DoD Instruction 1000.27. It also serves to document participant attestation to the program rules. Your local parking office may grant exceptions on a daily basis. In order to participate in the Mass Transportation Benefit Program (MTBP), an applicant must meet the following two criteria: National Security Agency (NSA) employees seeking information should contact their supervisor concerning agency-specific enrollment guidelines. Transit benefits are used for traveling to and from your work location. For a more detailed FAQ on WMATA SmartBenefits® and how they work, please see their SmartBenefits Page or call WMATA's SmartBenefits® Help Line at 202-962-1326, option 3. Retroactive distributions are not permitted. Yes. Let us do the talking for you. At least three email reminders will be sent during the claim period. A claim made between October 1st and 15th will ensure issuance of November benefits. Mass Transportation Benefit Program (MTBP). You must withdraw from the DoD NCR MTBP and return unused benefits upon your departure from DoD. Summary: To enroll or make changes to your WMATA SmartBenefits, please complete the form below and submit via the HR helpdesk. The DoD NCR MTBP office will provide each organization with a monthly listing of non-CAC participants to certify they are currently employed and eligible. Lose or break your SmarTrip card? Executive Order 13150, "Federal Workforce Transportation" requires Federal agencies to provide employee incentives to use mass transit to and from work. Can I use transit benefits to pay for parking? SmarTrip® and SmartBenefits® are programs of the Washington Metropolitan Area Transit Authority (WMATA).. SmarTrip® Card. Benefits cannot be delivered through other means. Claim Instructions. Employees can login to their WMATA account and use the self-service option to reassign the SmartBenefits (PDF). Login to your SmarTrip account SmarTrip® cards will specifically block transit benefits from being used to pay for parking at Metro facilities. Please provide the 9 digit serial number in the margins of the application or include it on the fax cover sheet. 2. The MTBP was established in October 2000 and is offered to eligible* employees and military service members, to the extent authorized by law and regulation, to reduce pollution and traffic congestion, preserve the environment, and expand transportation alternatives. MTBP participants may receive up to 5 days of parking per month for personal or work related reasons, if needed. Note: The MTBP Office does not have access to your WMATA login credentials. You are free to use the SmarTrip® card for personal use and any funds you may have added out-of-pocket will remain unaltered by our office. SmarTrip® cards can be purchased at Metro stations with parking facilities, Commuter Stores, CVS stores, online, or at over 400 retail locations across the region. I didn’t use all of my benefit. The monthly claim process is an important internal control. Transit benefits are not taxable and do not have to be recorded on your tax returns. Employees in DC, Northern Virginia and Southern Maryland can save thousands of dollars each year if their employers participate in SmartBenefits®. Click "Link SmarTrip® Card." If applicable, I have relinquished my workplace parking permit to the issuing authority. This process is strictly reserved for DoD employees that will not be issued a CAC or work at a facility that does not have access to the DoD CAC enabled network. Be a civilian, military, or non-appropriated fund (NAF) employee who is paid and employed by the Department of Defense (DoD), Be permanently stationed and working in the National Capital Region (NCR). A SmarTrip® card serial number is required as well, which can be copied and faxed along with the application. Can I be retroactively reimbursed for these expenses? Vanpool Operator Login. Employees working outside the NCR must apply through their Component's MTBP. You can only register for a SmartBenefits personalized account if your employer has registered you in the WMATA SmartBenefits program. Failure to annually recertify will result in automatic withdrawal from the system. * Important Note: You must have personal funds in the personal stored value purse in order to leave a Metro parking facility. Eligible paid interns hired for the summer months MUST reflect their dates of employment on the web-based application. This means that you are directly employed by the DoD (and receive your pay directly from the DoD) or are an Active Duty military service member, including Reservists and National Guard Members who are on active duty for more than 30 days. Started in November 2011, Metro implemented the new "autoload" program. If you separate from DoD, you must withdraw from the program. Cubic and WMATA Introduce SmarTrip on iPhone and Apple Watch for National Capital Region Cubic Transportation Systems and Washington … If I am submitting a claim once a month, do I still need to recertify annually? Attaining the status of an "employee" means the person must be paid at the rate attributable to the grade of his federal position. Can I give it to someone else. Email: hotline@dodig.mil. If so, fill out this form: Confirm Your Identity Enter the SmarTrip® card number, birthday, and email address you provided when you registered. The maximum allowed transportation benefit is $270 per month for calendar year 2020. You will not receive the next month's transit benefit allotment. Personnel in a TDY or LTT status may be reimbursed for travel to/from the temporary duty location, if authorized on their orders, by filing a travel voucher. To log-in to your SmartBenefits account CLICK HERE. This means that you are qualified to receive the transportation fare benefit, you use a qualified means of transportation to commute to/from work and you will not give or sell your benefit to anyone for any other purpose. This means that if you are away for an extended period, in which you are not commuting and incurring costs, that you will not claim benefits. No claim = no benefits. Procedures for withdrawing and returning benefits are listed on the DoD NCR MTBP website. 3 Download MDOT MTA's free CharmPass mobile transit fare app. Just send the contact information for your employer or HR administrator to smartbenefits@wmata.com or call us at 202-962-2784. To recertify, go to "Begin Application" where you will be guided through each step. Finally, if you are a driver of a vanpool owned by another person or company and pay a reduced fee to the vanpool owner, you may not receive more benefit than your actual cost. Your Common Access Card (CAC) name is the exact spelling of your first and last name as imprinted digitally on your CAC. *Important note: The paper application cannot be used by employees waiting for their CAC to be issued. FAILURE TO SUBMIT A MONTHLY CLAIM WILL RESULT IN A FORFEIT OF NEXT MONTH'S BENEFITS! If you lose your SmarTrip® card or it breaks, please visit the WMATA page. Remember that your estimated costs are based on the actual days commuted to and from work. There are some cases where DoD NCR employees who will not be issued a CAC card or work at a facility where they do not have access to a CAC enabled computer on the DoD network. See question 2 for more details. Part-time Federal employees, paid interns, non-appropriated fund (NAF) employees employed by a duly constituted NAFI are also eligible. Do I have to buy a card if I ride in a vanpool, MARC, VRE? Failure to submit a claim between the 1st and the 15th will result in the forfeiture of benefits for the following month. Those individuals are required to apply through their local command. First let's make sure your card is registered for SmartBenefits, and that we … Yes. During the claim period, you will receive 15 email reminders to submit your monthly claim. The SmartBenefits Passenger Allocation System has been replaced by a new, easier Transit Allocation feature. If you have completed these steps, please click "Continue" below. Many transit authorities and/or providers offer reduced fare programs for senior citizens and persons with disabilities. Ask your employer to apply for SmartBenefits® today! For assistance contract SmartBenefits customer support at 1-888-SMARTRIP or smartrip@wmata.com After the allocation has been established, all future transit subsidies will continue to be forwarded from your SmarTrip card to the 3rd-party transit provider you selected. Between the 1st and 15th of each month, participants will submit a claim for the following month. If my recertification includes a CHANGE to VRE, MARC Train, MTA or a vanpool, do I need to take any further action? Unpaid interns are not eligible to receive transportation benefits, Members of the Reserve Components who are performing active duty for more than 30 consecutive days. Claim Your MTBP Benefits. SmarTrip® cards can be used directly on the following modes of transit: SmarTrip® cards cannot be used directly on the following modes of transit. What if my costs are more that the maximum benefit amount? No. After the claim deadline, benefits are forfeited for the following month, and cannot be reinstated. Click “Report a Lost or Damaged Card” 4. Not in person. must be listed where appropriate. Is there an expiration date on my transit benefits? Metro fares will automatically draw from your transit benefit purse first. For more details, please see Instructions for Receiving Electronic Fare Media. It will hold as much as your certified monthly commuting cost (not to exceed $270). Instructions vary by transit provider. If you have trouble logging into or accessing your SmarTrip® online account to register your new card, please call WMATA(Metro) at 888-762-7874, Monday - Friday, 7 a.m. - 8 p.m. Follow the prompts using the virtual card as the replacement card • A SmartBenefits … You will receive an email confirmation from the MTBP office when your benefits have been reassigned to your new card. To register your SmarTrip® card using your CAC name, visit the WMATA registration page. For a listing of NCR transit providers ,which includes a representative list of QMOTS, please visit the Qualified Means of Transportation page. SmartBenefits® and SmarTrip® Customer Support 1-888-SMARTRIP 7 am to 8 pm EST Monday - Friday. DoD cannot provide more than is allowable by the IRS code. This means that you will not include costs incurred for parking when determining your monthly commuting costs. Register for Reduced Fares at TVMs. Comply with DC Law DC employers with 20+ employees can use SmartBenefits to comply with DC's commuter benefits law and avoid fines ( … The Mass Transportation Benefit Program was established in October 2000 and is offered to eligible employees and military service members, to the extent authorized by law and regulation, to reduce pollution and traffic congestion, preserve the environment, and expand transportation alternatives. Touch the card to the circular target. The monthly claim process is an important internal control that replaces the physical verification of an employee's DoD CAC/ID to ensure continued eligibility. Driven by WMATA 's SmartBenefits allocation system happy to let your employer or HR administrator to SmartBenefits wmata.com. Hold as much as your certified monthly commuting costs allow for processing time claims! 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